Order Terms

Order Terms

At China Loong Fastener Co., Ltd., we support a clear and efficient ordering process for international B2B buyers seeking fastening solutions such as screws, bolts, nuts, washers, anchors, threaded parts, and related custom metal components. Our goal is to make each step straightforward, from initial inquiry to final shipment, so that your order requirements are fully understood and properly handled according to product details and application needs.

1. Inquiry and Product Selection

Please send us your product inquiry with as much detail as possible. To help us identify the right solution, kindly include product type, dimensions, material, surface treatment, thread specifications, grade, application, quantity, and packaging requirements. If you have samples, drawings, photos, or technical documents, sharing them will help us review your request more accurately.

If you are not sure which fastening product is most suitable, our team can help you evaluate options based on your use case, industry requirements, and intended installation method.

2. Customization and Quotation

For standard items and custom-made products alike, our quotation will be prepared according to your specifications, order quantity, material selection, processing requirements, and packaging preferences. If customization is needed, we will review the requested dimensions, finishing, marking, or other technical details before confirming the pricing.

Quotation terms may vary depending on order complexity, raw material conditions, production method, and delivery destination. We always aim to provide a practical and competitive offer based on the confirmed product information.

3. Order Confirmation

Once the quotation is approved, we will confirm the final order details with you, including product specifications, quantity, packaging, delivery terms, and any special instructions. If needed, we may also provide a proforma invoice or other order documents for review and confirmation.

For custom products, artwork, drawings, or technical details may need to be approved before production begins. Please review all information carefully to ensure the order matches your expectations.

4. Payment Terms

Payment terms will be arranged according to the order value, product type, customization requirements, and cooperation method. The available payment arrangement will be confirmed during order finalization, and we will provide the necessary payment details in the official order documents.

For international transactions, the final payment structure is subject to mutual confirmation and may depend on the specific terms of the order.

5. Production and Quality Check

After payment and order confirmation are completed, production will be arranged according to the agreed specifications. During the manufacturing process, we may communicate with you for clarification if any technical detail requires confirmation.

Before shipment, products are checked based on the confirmed order requirements. Depending on the product and order arrangement, we may share production updates, photos, or inspection details to help keep you informed throughout the process.

6. Packing and Delivery

Packing will be arranged according to product characteristics, quantity, shipping method, and destination requirements. Standard export packing or custom packaging options can be discussed based on the needs of your order.

Shipping method, lead time, and freight arrangement will depend on the order details and the selected delivery terms. We can coordinate sea freight, air freight, express delivery, or other logistics solutions according to your project schedule and destination.

7. After-Sales Support

We value long-term cooperation and maintain communication after delivery in case any questions arise. If you have concerns about product specifications, packaging, shipment, or order handling, please contact us as soon as possible so we can review the situation and provide support.

At China Loong Fastener Co., Ltd., we believe that professional communication and responsive service are an important part of every successful B2B order. We look forward to building stable and efficient cooperation with global buyers.